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AI software against cart abandonment

Trigger-Mails and Popups that understand cart abandonment

uptain works out for each visitor why they abandon and then chooses exactly one response.

  • Analyzes every session in real time
  • Chooses channel, message and offer
  • Learns from over 30+ million user profiles
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4.9

3,000+ shops trust us

  • GDPR-compliant badge
  • Google rating badge with five stars
  • Shopify rating badge with five stars
  • Shopware Plugin of the Month badge
  • OMR Reviews, Top Rated Conversion Optimization

Success-based pricingSet up in 30 minutesServers in Germany

  • GameStop
  • HDI
  • Alpha Industries
  • DIE ZEIT
  • van Laack
  • DENIOS
  • 11 Freunde
  • Lonsdale
  • DeinDesign
  • heima24
  • Hamburger Morgenpost
  • myRobotcenter
  • Müller das Schuhhaus
  • Yves Rocher
  • WIMO
  • BETTER RICH
  • baumarkt-deutschland.de
  • Wacholder Express
  • interstuhl
  • FEYDOM
  • LOOTCHEST
  • Pummel & Friends
  • CINQUE
  • Stanze Gartencenter
  • FRANK WALDER
  • futura-shop.de
  • skapetze
  • INTERSPORT Krumholz
  • vinocentral
  • Stop the Water While Using Me!
  • Keimling Naturkost
  • SHOES.PLEASE.
  • Smile Secret
  • Mühldorfer
  • EBIKE-24
  • TUZZI
  • Gourmetfleisch.de
  • Hoppediz
  • CHRISTOPEIT SPORT
  • Shoe Deal
  • Digitale Fotografien (studio-ausrüstung.de)
  • HOME DELUXE
  • Parfümerie Kirner
  • GO TOOLS
  • khujo
  • Bremer Gewürzhandel
  • King of Sports
  • myPram
  • SOLDBERG
  • HANF.com
  • Elektroversand Schmidt
  • Garn Manufaktur
  • Muscle Lab
  • PETICARE
  • THERACON
  • Weinlaube
  • AUTOKORREKTUR
  • Frida’s Wollhaus
  • OWL-DAMPFER
  • Knabberkiste-Shop.de
  • Oldtimer Ersatzteile24
  • Duftwelt Hamburg
  • VapeSourcing UK
  • AKW-Fitness
  • portapet
  • Tabakguru
  • Wine & Nature
  • Mr. Hanf
  • Dampf Company

3,000+ online shops work with uptain

Why uptain

More sales with AI that understands cart abandonment: The uptain® ALGORITHM

Not every hesitant visitor needs a discount.

  • One is price-sensitive.
  • The next still has questions.
  • The third is in a hurry.

Intelligent segmentation

By price sensitivity, need for service, age, gender and other characteristics.

Automatic A/B tests

Tests the messaging continuously, without you having to set anything up.

Big data optimization

Learns from the data of 3,000+ online shops and 30+ million user profiles, fully anonymized.

  • Success-basedFees only on additional revenue
  • TransparentNo hidden costs
  • FlexibleNo minimum term

Our solutions

Many ways to bring visitors back

Each module is switched on individually. You decide what the algorithm may use. From that, it chooses the right message for every visitor.

  • Detects the exit while the visitor is still in the shop and displays the right message.

    Learn more

  • Picks up the cart and the reason for abandoning and goes out within a few hours, in your shop’s tone of voice.

    Learn more

  • Turns visitors into subscribers, unobtrusively and only where the timing is right.

    Learn more

  • Wins contacts for the channel with the highest open rate, with a clean consent process.

    Learn more

The uptain® ALGORITHM evaluates every session individually and uses it to choose not only the right message, but also the right offer.

  • Shopware Plugin of the Month Shopware Plugin of the Month
  • PlentyONE Premium Partner
  • OMR Reviews, Top Rated Conversion Optimization
  • GDPR-compliant badge
  • Google rating badge with five stars Google rating badge with five stars
  • Capterra rating badge with five stars Capterra rating badge with five stars
  • OXID eSales rating badge with five stars OXID eSales rating badge with five stars
  • PlentyONE rating badge with five stars PlentyONE rating badge with five stars
  • Shopify rating badge with five stars Shopify rating badge with five stars
  • Software made in Germany badge

Customer reviews

Not our word, but yours

  • uptain reaches our visitors at exactly the right moment, without us having to work on it every day. The performance is truly impressive and a real added value for our business.
    Markus GieringerChief Marketing Officer, heima24
    heima24
  • We have been using uptain for over two years now and the abandoned cart emails in particular are extremely effective. Even after a relaunch, uptain was indispensable.
    Markus ViertelCEO, WiMo GmbH
    WiMo
  • As an online retailer with a growing shop, we faced the challenge of many abandoned carts. With uptain, we were able to reduce them and significantly increase both our conversion rate and revenue.
    Jeanette MüllerChief Executive Officer, Müller das Schuhhaus
    Müller das Schuhhaus
  • Little effort, excellent results. The Exit-Intent Popups from uptain have become an important part of our marketing.
    Svenja WolffMarketing Manager, Pummeleinhorn
    Pummeleinhorn
  • Here you don’t just get a plugin, it’s the start of a pleasant, close collaboration with the team at uptain.
    Julia BöhmerMarketing, Alpha Industries
    Alpha Industries
  • It was important to us that the abandoned cart emails were not only effective, but also GDPR-compliant. With uptain, we get both.
    Franziska Zora GiesekingeBusiness, DENIOS AG
    DENIOS
  • We want performance and with uptain we finally have a partner who reflects this both in the solutions and in the pricing model.
    Mehmet ErgünPerformance Marketing, DeinDesign GmbH
    DeinDesign
  • We have been using the plugin for about half a year now and are very satisfied with the performance of the popups and mails. I can only recommend everyone to try out uptain.
    Jürgen PeterTeam Lead B2C E-Commerce, Wenko-Wenselaar GmbH & Co. KG
    Wenko
  • uptain has not only brought us back customers, but also acquired new ones. We are happy about this and will continue to do so.
    Nicolas WillimekCommunication designer, Stanze Gartencenter GmbH
    Stanze Gartencenter
  • Our industry is going through a lot of change right now. We are reaching entirely new target groups that we want to serve with our online offering. uptain, with its personalized technology, is one of many building blocks we have implemented in our shop as part of this journey.
    Thore NielsenChief Executive Officer, BaDe GmbH & Co. KG
    baumarkt-deutschland.de
  • We have been using uptain for over two years now and are really very satisfied. Great support, noticeable success and easy handling. A clear recommendation!
    Georgios TzellosHead of eCommerce, Dusyma GmbH
    Dusyma
  • Last month uptain helped us generate high four-figure revenue, which showed us that choosing uptain was absolutely the right decision.
    Sarah AbelHead of Marketing & Business Development, Futura-Shop
    Futura-Shop
  • The plugin works absolutely correctly and has exceeded our expectations. Therefore clear recommendation.
    Alexander MarschallCEO, vinocentral GmbH
    vinocentral

    This is why uptain is the right solution for you

    Our software gives you an effective, secure and cost-efficient way to increase revenue and reduce effort in your online shop.

    • Reduce abandonmentwith Exit-Intent Popups
    • Reactivate userswith Trigger-Mails
    • Increase reachwith Newsletter Popups
    • Fair pricing

      Costs only with additional revenue

      An individually calculated commission rate that only applies to additional revenue generated by uptain. Traceable in the dashboard, with no hidden costs, fixed costs or contract terms.

      Learn more: Fair pricing
    • Easy integration

      Our plugins and integrations are easy to install and require no IT or design skills. Get started with all features within one day, without a long project.

      Learn more: Easy integration
    • Data protection

      Don’t worry about data protection. We provide everything from a verified data protection text to the double opt-in process.

      Learn more: Data protection
    • Technology

      You get full access to all our technologies without restrictions or surcharges, such as integrated A/B/n testing, intelligent segmentation, cross-device delivery and much more.

      Learn more: Technology

    Why uptain

    Around 98% of visitors don’t convert

    Visitors drop off at every stage of the customer journey. Statistically, around 98% of your visitors don’t buy. Particularly painful: around 70% of carts that have already been filled are abandoned just before the end.

    Shown in the example

    • Exit-Intent Popups keep visitors in the shop who are about to leave.
    • Trigger-Mails win back abandoners after their visit.
    • Comeback-Mails re-engage buyers after their purchase.

    Repeat buyers are worth more

    • 85% of buyers only buy once.
    • At the median, repeat buyers spend around ⅓ more per purchase.

    uptain wins back abandoners and buyers

    With AI, popups and emails reach exactly the visitors who are about to leave, at every stage. Every purchase won back is revenue you don’t pay for with new traffic.

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    Examples

    What does that look like in practice?

    Four examples from the funnel: uptain works out for each visitor why they abandon and chooses exactly one response.

    Choose a scenario These are demo scenarios. The sequence and the analysis are simplified in length and complexity.
    Popup
    Trigger-Mail

    Nina, 26, opens a price comparison during checkout. uptain shows a popup with a voucher, and the purchase goes ahead.

    Live dashboard

    See what uptain achieves for your shop

    You see additional revenue, additional orders and new newsletter subscribers live, also broken down by solution. Every month, the report arrives by email as a PDF as well.

    • Connection to Google Analytics and Matomo (Piwik)
    • Monthly report as a PDF
    Register now for free
    • Shopify
    • Shopware
    • JTL
    • WordPress
    • Magento
    • Klaviyo
    • PrestaShop
    • PlentyONE
    • Mailchimp
    • OXID
    • Gambio
    • CleverReach
    • BigCommerce
    • Shopware 6
    • Brevo
    • ePages
    • IONOS
    • rapidmail
    • STRATO
    • JTL-Shop 5
    • AWIN
    • VersaCommerce
    • XONIC
    • Newsletter2Go
    • ADCELL
    • POWERGAP
    • Daisycon
    • shopwerk

    Compatible with all systems. Yours is one of them.

    The difference

    The same task, a different approach

    What typical popup and email tools deliver and what the uptain® ALGORITHM makes of it.

    Comparison by area: what you handle yourself with typical tools and what the uptain® ALGORITHM handles for you
    Typical tools
    Messaging and design
    • Partly: Fixed segments based on your own rules
    • Yes: Full design freedom
    • Partly: Copy and variants by hand
    • Yes: Personalization for each visitor
    • Yes: Intelligent variant delivery
    • Yes: Brand guidelines can be applied
    Triggers and timing
    • Partly: Fixed rules, usually the mouse moving to the window edge
    • No: Annoyance not specifically taken into account
    • Yes: Behavior, cart and timing
    • Yes: On mobile, also tab and app switches
    • Yes: Annoyance is taken into account, including cooldown periods
    Testing and optimization
    • Partly: A/B tests possible, analysis by hand
    • Partly: Test voucher amounts yourself
    • Yes: A/B tests run automatically, including analysis
    • Yes: Voucher amount determined from the data
    • Yes: Successful variants automatically preferred
    Data and data protection
    • No: Only your own shop data
    • Partly: Depending on the provider, often servers outside the EU
    • Yes: Cross-shop data from 3,000+ online shops and 30+ million user profiles, anonymized
    • Yes: German company, servers in Germany
    • Yes: Data protection text included
    Effort and costs
    • Partly: Maintain flows and templates yourself
    • Partly: Translations by hand
    • No: Usually a fixed fee, regardless of results
    • Yes: Set up once, no ongoing effort
    • Yes: Multiple languages included
    • Yes: Commission only on additional revenue
    Bottom line

    Creating and managing campaigns and popups by hand.

    You set the framework. The algorithm decides for each visitor.

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    The uptain® ALGORITHM learns from the anonymized data of all connected shops and automatically runs A/B tests in the background. Decisions for your shop are therefore based not only on your own data, but on the collective intelligence of all shops.

    Success Stories

    Real shops, real figures

    Four stories from day-to-day business, each with the metric it was measured by.

    More stories

    • Success story
      Alpha Industries

      +20% Newsletter subscriptions

      Newsletter popups versus the usual form: more subscriptions, 10% more orders, a consistent brand image.

      Read story: Alpha Industries
    • Success story
      heima24

      +10.6% Conversion rate

      Products that need explaining, long research, drop-off just before purchase. The cart value also rose by 7.3%.

      Read story: heima24
    • Success story
      DeinDesign

      +15% New customers

      Win back cart abandoners and turn them into new customers, with reporting that runs alongside in the dashboard.

      Read story: DeinDesign
    • Success story
      11FREUNDE

      10× ROI

      During the 2018 World Cup, the goal was to convert rising traffic: a tenfold ROI and a 35% recovery rate with the abandoned cart emails.

      Read story: 11FREUNDE

      uptain in figures

      3,000+
      Happy customers
      30,987,900+
      Carts saved
      2,023,100+
      Newsletter subscriptions generated
      • Frankfurter Allgemeine
      • OMR
      • E-Commerce Germany News
      • absatzwirtschaft
      • d3con
      • Ecomwealth
      • GFM
      • GOOG
      • IT-Matchmaker.news
      • WORLDEF
      • Zukunft des Einkaufens
      • Shopware
      • Startup Valley
      • e-commerce magazin
      • hurra.com
      • FACT-Finder
      • Disclaimer
      • digital magazin
      • retail news
      • The Globe and Mail
      • PluginHive
      • onlinemarktplatz.de
      • IT WELT.at
      • iBusiness
      • Ecommerce News
      • turi2
      • textilzeitung
      • MedienManager
      • Wortfilter.de
      • OMT
      • eCommerce Institut Köln
      • Onlinehändler News
      • e-tailment
      • Lebensmittel Zeitung
      • HORIZONT

      uptain is featured in numerous trade media

      Getting started with uptain

      Ready to go in minutes

      Three steps and it’s running. No changes to your code, no developer, no project.

      1. 1Plugin or master tag

        • Plugins for all common shop systems
        • Or join the partner program with an affiliate master tag
      2. 2User account

        • The uptain ID connects plugin and account
        • Enter it once, nothing more after that
      3. 3Settings

        • Rules for steering the uptain® ALGORITHM
        • Proven suggestions if you don’t have your own

      Ready-made plugins and integrations

      All plugins and integrations

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      Frequently asked questions

      CostsTechnologyData protection

      What does uptain do?

      uptain wins back cart abandoners before they leave your shop, and afterwards by email too. This works with personalized Exit-Intent Popups and Trigger-Mails that respond to each visitor’s individual behavior. They are particularly effective because the uptain® ALGORITHM controls them precisely. In addition, uptain wins new subscribers and contacts for your WhatsApp marketing through Newsletter Popups and WhatsApp Popups.

      What does uptain cost?

      uptain only charges fees when additional revenue is actually generated. The commission applies only to this additional revenue, not to your total revenue.

      What does it cost you if it doesn’t work?

      Every tool promises additional revenue. The difference shows in the month when the promise doesn’t come true.

      You pay a share of the additional revenue uptain brings in. If uptain brings nothing, uptain costs nothing.

      Schematic illustration without real values. The commission is a percentage only of the additional revenue generated through uptain. Calculate your commission now

      Is there a minimum term or setup fee?

      No. There is neither a setup fee nor a minimum term. If nothing is recovered, there are no costs.

      Which shop systems are supported?

      uptain is compatible with all common shop systems, including Shopify, Shopify Plus, Shopware, JTL, Magento, WooCommerce, PrestaShop, Gambio, OXID, PlentyONE, BigCommerce and many more. Custom-built shops can also be connected easily. You will find the full list of supported systems on the integrations page.

      How is uptain technically integrated?

      Depending on the shop system, via plugin, JavaScript snippet or Google Tag Manager, typically in under 30 minutes without any IT effort. A personal login area is available for settings and reporting.

      Three ways to integrate, whichever suits your shop system.

      Does uptain slow down my shop?

      The script loads asynchronously and does not block page rendering.

      The page builds up, the script loads alongside.

      Schematic illustration without measured values.

      Which shop sizes is uptain suitable for?

      For shops of any size. Small and mid-sized shops benefit in particular because segmentation, testing and optimization are automated. Larger shops often use uptain alongside existing systems.

      Is uptain GDPR-compliant?

      Yes. uptain uses exclusively functional first-party data, operates without third-party cookies, and stores all data on servers in Germany.

      Which data uptain uses and where it is stored.

      Cover page of the uptain quick info

      In a hurry?

      Download the quick info now

      Download quick info

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